Dispute resolution procedures
Island Palm Communities desires to work out any disputes with residents amicably and to a satisfactory resolution for both parties, using all options described in Section 1.10 to settle disputes. If this fails, Island Palm Communities or the resident has the option to choose binding arbitration using the most recent standards provided by the State of Hawaii Dispute Resolution process.
In the event a resident dispute should arise, residents are encouraged to solicit Command involvement. Requests for resident moves will not be entertained as a result of a resident disputes. Island Palm Communities will engage the Service Member’s chain of command, the installation's Community Compliance Section, or the Garrison Commander’s office to resolve issues between parties. Island Palm Communities reserves the right to terminate all parties for continued disputes that substantially interfere with the right to quiet enjoyment of other residents in the community.
Below is an explanation of the issue resolution process.