Utility Conservation Program
In an effort to encourage the efficient use of energy, the Office of the Secretary of Defense (OSD) established a utility consumption responsibility policy that holds the Soldier and his/her family responsible for its utilities. In accordance with the mandate, Island Palm Communities is responsible for implementing and managing this program. To view a copy of the Army's Residential Communities Initiative (RCI) Resident Utility Policy, click here.
Following a year-long mock billing period, live billing began in July 2011 with families living in homes built after 2004.
Families living in renovated and non-renovated homes are not receiving live bills at this time; billing for these families will begin when all homes in their community have been renovated and brought up to the same standard. However, families in these homes receive a monthly energy consumption report that can help them understand their energy use, adjust any habits, if necessary, and prepare them for live billing.
Families living in homes that are scheduled to be demolished are not part of the utility program and do not receive energy consumption statements.
Residents that need help understanding their energy consumption reports are encouraged to contact ista for assistance; ista can also schedule an energy audit. An IPC staff member trained to conduct energy audits will come out to your home and perform a physical assessment.
For more information about the program, select a link from the menu on the left. You may also watch a video about USAG-HI’s utility conservation program. Click here to view video. For information:
Daily Usage and Statements: www.YesIslandPalmCommunities.com
Inquires via Email: firstname.lastname@example.org
Inquiries via Telephone: 1-866-465-5686
Payments sent via the US Postal Service should be sent to:
YES Energy Management
P.O. Box 9037
Colorado Springs, CO 80932