Planning Your Arrival

Household goods shipments for all services are handled by NAVSUP Fleet Logistics Center headquartered at Pearl Harbor. Shipments can take as long as two months, so check with Army Community Services’ Lending Closet for information and request a FMWR Hospitality Kit. It is recommended you submit a counseling application as soon as you recieve your orders by logging on to www.move.mil and clicking on DPS Registration. This website has a lot of information regarding your move, and it is also used to file a claim or to submit a customer satisfaction survey.

One of the many benefits of securing an Island Palm Communities home to coincide with your arrival, is the use of loaner furniture for up to 90 days with a 90-day extension from the Army’s Housing Office. Basic items such as sofas, chairs, beds, tables, lamps and dressers, can be delivered and picked up with five days notice. Some housing offices will loan you appliances such as washers, dryers, refrigerators and stove top/oven ranges for your entire stay in Hawaii. Your Island Palm Communities Leasing Consultant can provide you with information.

Other useful links and information:

Inbound
Household goods and unaccompanied baggage • 808-473-7750/7760

Outbound
Appointments and information • 808-473-4494

Claims
File a claim for reimbursement • 808-473-2340

Local Moves
Moves off-post to on-post • 808-473-2612

The Surface Deployment and Distribution Command (SDDC) handles all privately owned vehicle (POV) shipments.  Incoming personnel can track the status of their POV shipment at www.whereismypov.com or by calling 800-896-7745 or 808-848-8383.

Vehicle Registration

State of Hawaii

Once your vehicle arrives, you will need to register it with the State of Hawaii, Division of Motor Vehicles, Licensing and Permits. All automobiles used on the highway must be registered with the state within ten days of arrival. You may keep your original plates, but you must register to get a Hawaii vehicle sticker. Proof of ownership or a certificate of registration; shipping documents, Hawaii no fault insurance and proof of a safety inspection is required.

Safety Inspection
Hawaii requires annual safety inspections. For inspection, bring a valid identification card and a Non-resident Certificate Form to one of the state’s authorized inspection stations.

Army Installation
All drivers who live on, work on, or frequently use Army installations must register their vehicles at an Army Vehicle Registration Office and to display an official military decal on their vehicles. To register and receive a decal, drivers need to bring their current driver’s license, vehicle registration, safety inspection and proof of insurance to the Vehicle Registration Office (VRO). Motorcyclists must also show completion of a valid DoD-approved safety course.

Schofield Barrack’s VRO
Located in the Soldier Support Center
Building 750, Ayers Road
Hours of Operation: Monday-Friday, 7:30 a.m. to 3 p.m.

Fort Shafter Flats VRO
Building 1599
Hours of Operation: Monday-Friday, 8 a.m. to Noon, 1 p.m. to 3 p.m.

Motorists with additional questions should contact the Schofield Barracks Provost Marshal’s Office at 808-655-9496, the Fort Shafter Provost Marshal’s Office at 808-438-2230, or USAG-HI’s Directorate of Emergency Services at 808-656-5398.

If you arrive before your POV reaches Hawaii, there are a few transportation options to consider.

Nearly all major car rental companies have locations at the Honolulu International Airport as well as in Waikiki. The following are links to a few companies:

Avis

Alamo Car Rental

Budget Car Rental

Dollar Rent-A-Car

Enterprise Rent-A-Car

Hertz Rent-A-Car

National Car Rental

Thrifty Car Rental

Oahu’s city transportation system is aptly named “TheBus.” Fares are reasonable, routes are extensive and there are special visitor passes for multiple day uses. For more information on fares, bus routes to popular attractions and other useful information visit http://www.thebus.org.

Another affordable option is the trolley. The routes and destinations are not as extensive as TheBus but the trolley goes to most major visitor attractions and offer tickets for unlimited rides over a certain number of days. For more information visit http://www.waikikitrolley.com or call (808) 593-2822.

Taxis are a great way to travel when in a group and the cost can be shared. You can find taxi stands at most major shopping centers, in the business district and at the airport. Note that rather than hailing a cab, finding taxi stands at major shopping centers and businesses as well as calling for pick-ups via hotel concierge or phone is the norm in Hawaii.

There are many moving and storage companies that provide services to and in Hawaii.  Below are just a few affiliated with the Chamber of Commerce of Honolulu:

Agility Defense & Government Services
www.agilitylogistics.com
(703) 417-6033
• Freight Forwarding
• Storage/Warehousing
• Transportation
A global provider of integrated supply chain solutions supported by a network of warehousing facilities, transportation & freight management services. 

Air Van Lines, Inc.
www.airvanmoving.com  
(800) 426-1442
• Moving & Storage
• Transportation
• Storage/Warehousing
Air Van is an elite and specialized provider of moving and transportation services. The Air Van network reaches worldwide. 

Ala Moana Self Storage
www.alamoanaselfstorage.com
(808) 591-1888 
• Storage/Warehousing
• Moving & Storage
• Rentals
100% air conditioned storage units, free move-in truck, 24 surveillance, professionally managed, for business or personal storage. 

Aloha Island Self Storage
www.alohaislandselfstorage.com
(808) 947-4143
• Storage/Warehousing
• Moving & Storage
• Packaging
Self Storage with a variety of size, state of the art security and a friendly knowledgeable staff to answer your questions. Aloha Storage can meet all your needs.  

Central Self Storage, Kaneohe
www.centralselfstorage.com
(808) 234-1444
• Storage/Warehousing
• Moving & Storage
• Automobile Renting & Leasing
Central Self Storage and Truck Rental. Climate controlled units, various sizes available. Quality customer care.

Container Storage Co. of Hawaii, Ltd.
www.containerstoragehawaii.com
(808) 841-5555
• Storage/Warehousing
• Portable Structures
Sells and rents new and used ocean containers, sells modified containers made into offices, classrooms, tack rooms and workshops

Crown Relocations
www.crownrelo.com  
(808) 625-4520
• Freight Forwarding
• Moving & Storage
• Storage/Warehousing
Leader in providing solutions for safeguarding & relocating valuable goods through advanced warehousing, packing and transport systems.  

Devon Self Storage
www.devonselfstorage.com
(808) 676-2444
• Storage/Warehousing
We are the storage professionals that offer the security, convenience and service you deserve. 

Diamond Head Self Storage
www.diamondheadselfstorage.com
(808) 833-6870
• Storage/Warehousing
• Moving & Storage
• Parking
Brand new state of the art, climate-controlled, self storage facility with onsite business center and conference room.

Hawaii Self Storage/Kaimuki
www.hawaiiselfstorage.com
(808) 737-6404
• Storage/Warehousing
• Self Storage  

Hawaii Self Storage/Pearl City
www.hawaiiselfstorage.net
(808) 484-0054
• Storage/Warehousing
• Self Storage  

Hawaii Self Storage/Salt Lake
www.hawaiiselfstorage.com
(808) 836-1500
• Storage/Warehousing
• Self Storage  

Island Movers, Inc.
www.islandmovers.com  
(808) 832-4000
• Moving & Storage
• Freight Forwarding
• Event Planner
Moving and storage, freight forwarding, trucking and warehousing, and records storage, courier services, conventions.  

Kaimuki Self Storage
www.kaimukistorage.com
(808) 732-0337
• Storage/Warehousing
• Mini storage

Leeward Self Storage
http://www.leewardselfstorage.com
(808)6776-6670
• Hauling/Trucking
• Moving & Storage
• Packing
Leeward has over 70 different storage sizes offering "TRUE TO SIZE" Storage.  Our professional staff looks forward to finding storage that best fits your needs.  Call us today for our current move-in specials.

Lock Up Self Storage-Waipahu
www.thelockup.com
(808) 677-8626 • Storage/Warehousing
• Moving & Storage
• Packaging
The Lock Up Self Storage offers climate controlled and drive up units. Free move in truck! Call today for rates & specials.

M. Dyer and Sons, Inc.
www.mdyerandsons.com
(808) 456-4200
• Moving & Storage
• Freight Forwarding
• Records/Data Management

Pacific Transfer, LLC
www.pacifictransfer.com
(808) 836-3871
• Moving & Storage
• Transportation
• Hauling/Trucking
Transportation of general commodities and household goods.

PODS Moving & Storage
www.pods.com
(808) 561-6674
• Moving & Storage
PODS is the worldwide leader in mobile moving and storage. Call us, pack it, we do the rest! Official PGA Tour sponsor.

StorQuest Self Storage
www.storquest.com
(808) 592-0220
• Storage/Warehousing
• Moving & Storage
Self storage. 

StorSecure Self Storage @ Kapolei
www.storsecure.com
(808) 692-9899
• Storage/Warehousing
Self Storage 

StorSecure Self-Storage LLC at Hawaii Kai
www.StorSecure.com   
(808) 396-8118 • Storage/Warehousing
• Shopping Centers/Shopping Services
• Mailing Services
Res & commercial storage. Security surveillance, air dehumidification systems. Copy/computer cntr, mailbox, conf. room, boxes & packing supplies. 

Unicold Corporation
 (808) 836-2931
• Freight Forwarding
• Storage/Warehousing
• Food Products, Services, Supplies & Brokers
Refrigerated warehouse/storage, freight forwarder. 

Waikiki Self Storage
www.waikikiselfstorage.com
(808) 944-1474
• Moving & Storage
• Storage/Warehousing
• Packaging
Waikiki Self Storage a full-service storage center for both business & personal storage. Use our truck FREE, call for details.

West Point Relocation, Inc.
www.westpointrelocation.com
(808) 681-6683 • Moving & Storage
Moving & storage of household goods.

Service Members arriving in Hawaii on TLA who elect to wait for on-post or off-post housing that will not be available for move-in until after 60 days of their arrival are authorized to receive up to 60 days of TLA. This is due to their personal choice to wait for something beyond that timeframe.

Service Members who sign a rental agreement with a tenancy start date within 60 days of arrival can request for a TLA extension if household goods cannot be delivered within the 60-day timeframe.

Service Members who have home purchase agreements with closing dates beyond the initial 60 days may request additional TLA until the closing date.

Bonafide Bachelors and Service Members who did not bring their dependents and are deploying with 60 days of arrival, are required to obtain a written memorandum from their commander or TCS orders to remain on TLA, and not required to search for housing until they deploy.

Service Members who redeploy and will be departing within 60 days are not required to search if they have PCS orders. They are eligible for interim TLA upon return.

Click here for a listing of TLA approved lodging in Hawaii.